FAX ORDERS ........ CHECK ORDER STATUS BY FAX ........ PRODUCT INQUIRIES BY FAX

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Thank you for visiting our webstore! Our phone order hours are from

10:00 am e.s.t. til 3:00 pm e.s.t. Monday through Thursday.

You can reach us by email anytime at customerservice@keepmeinstitches.biz

WE ARE CURRENTLY EXPERIENCING A VERY HIGH CALL AND EMAIL VOLUME DUE TO PROM AND WEDDING SEASON !  WE ASK THAT YOU PLEASE BE PATIENT.  IF YOU CALL AND LEAVE A MESSAGE, YOUR CALL WILL BE RETURNED AS SOON AS POSSIBLE.  MULTIPLE CALLS WITH THE SAME MESSAGE ONLY BOGS DOWN OUR SYSTEM AND OUR OPERATORS AND CAN ACTUALLY DELAY THE RESPONSE TIME. 

If you are checking on an order placed by telephone, please leave your order number so we can have all information handy when we return your call.  If you are referencing an order placed online, please leave the email address that was used when you placed your order so we can look it up before calling you. 

Our goal is to provide top quality service and we try to return all email the same day that it arrives to us. However, due to the tremendous amount of email and telephone calls that we receive, please allow 24 to 48 hours for a response. If you do not receive and response within that time, please resend the email or call us at 724-628-1847.   Sometimes email gets caught in our "spam trap" and does not reach us.

You can also reach us by fax at 1-724-628-0205. Fax and email is monitored 24/7.

CALL US TO ORDER AT: 1-724-628-1847

Please have handy

1. style # you are ordering

2. size/s you are ordering

3. color you are ordering

4. date of your wedding or event

5. credit card information

6. shipping address

You can also fax us at 1-724-628-0205 with your request for us to give you a call to place your order.

We look forward to talking with you and helping you to create a memory to last a lifetime!

We look forward to working with you!

Sincerely, The staff at Keep Me In Stitches